News and reports

We spoke with 22 Careline service users and carers and four Careline staff members, using a combination of surveys and qualitative interviews. We also met with Careline management at both Ealing and Harrow Councils to understand the wider operational context.

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

This report illustrates the findings from our community initiative exploring the knowledge, perspectives, and experiences of flu and COVID vaccinations across Ealing. This project was a part of the North-West London (NWL) Winter Campaign Fund, which we successfully bid done with an aim of promoting seasonal vaccinations, like flu and COVID-19 boosters, particularly among communities at higher risk of low uptake.

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

We spoke with 27 people without a fixed address. 14 being asylum seekers and 13
people experiencing homelessness (rough sleepers, in sheltered accommodation
etc.), using a mixed method qualitative and quantitative interview approach
combining surveys and interviews to gather both numerical data and personal
stories.

Our annual report of 2024-25 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2025-26.