News and reports

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

In 2022 Healthwatch Ealing launched a new project looking to better understand the Primary Care experience of the minority communities in Ealing. By talking directly to patients who typically experience a range of health inequalities, Healthwatch hoped to gain an understanding of the issues they experience and the factors such as language and ethnicity that may play a role in the access, treatment and care they receive

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

In September 2022, Healthwatch Ealing launched a new
project looking at mental health among staff and residents in
care homes.

By talking directly to stakeholders Healthwatch hoped to gain
an understanding of the dynamics at play in the environment.
Our intention was to understand the pressures of care home
living and working, identify best practice and to enlist the aid
of our partners to improve conditions for all involved.

Our team at Healthwatch Ealing conducted a Enter and View visit in March 2023 at:

- The Grange Care Centre

Enter and View is a statutory power of every local Healthwatch organisation. Local Healthwatch Enter and View Authorised Representatives (AR) carry out visits to a range of health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Our team at Healthwatch Ealing conducted Enter and View visits in September 2022 at:

- Sycamore Lodge
- Chestnut Lodge
- Elm House
- Martin House

The information presented within this report reflects the individual patient experience of online consultations, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

The information presented within this report reflects the individual patient experience of London Ambulance services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Urgent Treatment Centre (UTC) on the 29th of April 2022 from 2pm to 4pm.

Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Acute Care Unit on the 15th of March and 29th of April 2022 from 2pm to 4pm.