News and reports

Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

With the advent of Covid-19, Healthwatch Ealing wanted to hear from local people about whether their access to health and social care services had been impacted and how they were accessing information in a rapidly changing situation. As the face-to-face engagement was suspended, the team developed a survey, with input from the Adults Social Care team at Ealing Council, which could be distributed via multiple channels.

Your Voice in Health and Social Care and Healthwatch Ealing are pleased to publish this report: Review of Falls Prevention Services: The report details the findings of user feedback on the NHS Falls Clinic and its various components, Strength and Balance classes, as well as a variety of other related services in order to evaluate the benefits and impact on user confidence and health and wellbeing, and thereby offer some indication towards impact upon falls prevented.

Healthwatch Ealing is delighted to publish this report, which presents the findings of a research project conducted from February 2020 – March 2020. The research project was designed to understand the experiences of parents & carers of children with additional needs on the quality and delivery of the ESCAN services available.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Our annual report of 2019-20 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2020-21.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG.

Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am.