Annual Report 2024-25

• 5.174 people shared their experiences of health and social care services with
  us, helping to raise awareness of issues and improve care.
• 237 people came to us for clear advice and information about topics such as
  mental health and the cost of living crisis
• We published 11 reports
  about the improvements people would like to see to health and social care services.
• We presented 9 Enter & View Reports
  which recommended improvements to mental health hostels and to the new Community Diagnostic Centre at Ealing Hospital.
• We’re lucky to have 39 outstanding volunteers
• We also currently employ 4 staff who help us carry out this work.

Our priorities for next year

• Help to identify and tackle health inequalities.
• Improve Mental Health standards across the borough.
• Determine the experience of Careline service users.