News and reports

Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am.

Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm.

Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG.

Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm.

This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy.

The Healthwatch Ealing Patient Experience Team has been visiting health and social care settings across the borough since July 2017, gathering feedback from patients on their experience of General Practice and other services.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't and what needs to be improved - which can be relayed to the appropriate service, Trust and CCG.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally.