News and reports

As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

The Government is investing an extra £20 billion a year in the NHS. The NHS has produced a ‘Long Term Plan’ setting out the things it wants health services to do better for people across the country. Whilst the national plan has set some clear goals, it’s up to local areas to decide how they’re achieved – that means engaging with local people and listening to their experiences and expectations of current and future services.

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

Our annual report of 2018-19 summarises our enter and view findings and our plans for the upcoming year 2019-20.

As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally.

The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Our team at Healthwatch Ealing conducted an unannounced Enter and View at Torkington House Care Home on the 22nd of February 2019 from 3pm.

Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm.

Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.

This report brings together a large majority of Healthwatch Ealing’s Patient Experience information gathered through two main channels: Patient Experience outreach and Enter & View visits.